Our Christmas Eve boxes are hand painted and personalised with child or family's name. Boxes can be ordered in red and gold or red and white. Due to the fact that all items are personalised order times are approx 3 weeks for each item. Please enter the name or surname you wish to have on your Christmas Eve box in the customisation box.. Due to all items being handcrafted no two products will be the same. Returns and refund policy Due to all items being personalised returns and refunds will only be accepted in case of  damage during transit. Please contact [email protected] for further information. Please ensure all names and dates are correct as there will be extra charges to amend them later.